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FITTEN & Branded Gift

FAQs: CustomFITTEN
What characteristics does FITTEN's material have, and what occasions is it suitable for?
FITTEN uses high-quality polyester fiber materials with waterproof, wear-resistant, and UV-resistant characteristics, suitable for outdoor activities, travel, and daily use, providing lasting performance and comfort.
Does FITTEN have wholesale customization services for businesses, and how are prices calculated?
We offer wholesale customization services for enterprises, with prices calculated based on order quantity, materials, and design complexity. It is advisable to contact our sales team directly for a quote.
If I need to change the design after customization, can it still be modified?
Once the design is confirmed and production has started, significant modifications cannot be made. It is advisable to carefully check all details before confirmation. Minor adjustments can still be made during the design phase.
Do you provide sample services to check product quality?
We offer small batch sample production services, allowing customers to order a small number of samples to confirm quality and design, with the sample cost usually deducted from bulk orders.
Can your designs be adjusted based on individual needs? What limitations are there?
Yes, our designs can be adjusted according to customer needs, including colors, patterns, and logos. Typically, the minimum order quantity for customization is 50 pieces, and special requests may incur additional costs and time.
Do FITTEN's products meet environmental protection standards?
Yes, FITTEN products meet multiple environmental protection standards, using materials that comply with international environmental regulations, reducing impact on the environment.
What are the cleaning and maintenance methods for FITTEN products?
It is recommended to use cold water for gentle washing, avoid bleach, and air dry in a cool place to extend the product's lifespan.
How long does the customization process for FITTEN take?
From order confirmation to shipment, it takes about two to four weeks, with specific times varying based on order quantity, design complexity, and seasonal demand fluctuations.
How durable is FITTEN's product for daily use?
FITTEN products undergo strict testing and can typically last for several years under normal conditions; however, the lifespan of the product may be affected by the environment and maintenance methods, so it is recommended to clean and maintain according to the usage instructions.
How should I handle damaged products during transportation?
If a product is damaged during transportation, please contact our customer service within 24 hours of receiving the goods and provide photographic evidence. We will handle return and exchange according to the situation.

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Our business focuses on the Greater China region. We are one of the largest comprehensive gift and premium networks in Asia, serving over 30,000 gift projects, managing over 500 suppliers, with 8 offices and 2 quality inspection centers in major cities in Greater China. Customers can browse thousands of gift products through the IGP website, including USB flash drive souvenirs, business stationery gifts, advertising mugs...More about IGP
Office Contact:
sales@igpgift.com 8112 0000 Whatsapp
Unit 1205, 12/F, Block A, Wing Kut Industrial Building, 608 Castle Peak Road, Cheung Sha Wan, Kowloon, Hong Kong
Our Brands: KUSDOM IGP EXPRESS IGP GIFT Live Print IGP 2026 copyright © All Rights Reserved
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